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Client project

Hotel Front Desk CRM

A web app for a Malaysian hotel's front desk that records guests and stays, tracks deposits and the cash drawer, and produces daily and monthly sales reports.

Client
Client name withheld
Industry
Hotel & hospitality
Project type
Completed client project
Category
Web application
Status
In use
Hotel front desk CRM reports screen with sample data, showing monthly sales totals, a daily sales chart and sales by booking channel
Desktop view · Client name withheld. Screens are illustrative, with sample data.

Challenge

The front desk needed one place to record guests and stays, track deposits and the cash drawer, and see daily and monthly sales.

Design direction

A plain, fast interface for daily front-desk use, with clear tables, status labels and a mobile view for checking guest history.

Features

  • Guest records
  • Stay history
  • Daily & monthly sales
  • Deposits & cash drawer
  • OTA & card settlement
  • CSV export
Hotel front desk CRM on a phone with sample data, showing a guest profile and stay history with deposit status
Mobile view

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